--- title: "Ice maker has stopped" description: "Dacor ice maker has stopped — ice is a module inside a cabinet on this make rather than an appliance of its own, and the freezer columns carry two of" url: "https://dacormiami.support/symptoms/refrigerator-ice-maker-stopped/" date_modified: "2026-09-12" Appliance type: "Freezers, Refrigerators" --- # Dacor ice maker has stopped ### What to do in the next ten minutes Check whether one module or both have stopped, and whether the cabinet itself is at temperature — ice production falls off long before a freezer feels warm. Look for a fill tube frozen at its tip. If there is a water filter in the path, note when it was last changed. Leave the bin in place and do not force the ejector by hand. ### Why two ice makers are worth having The narrow freezer column carries two modules in nine and a half cubic feet, which is a great deal of mechanism in a small cabinet. It also means the appliance carries its own control group: whatever is true of one module and not the other is local, and whatever is true of both is upstream. Very few appliances hand you that for free. ### Scale is the South Florida answer A valve fed hard water for years does not usually fail outright. It closes slowly and passes a trickle, and the machine goes on making ice — smaller, hollower and slower every month, in a decline gradual enough that nobody can say when it started. Measuring the fill is the only way to see it. The water is not arriving in full A supply valve part closed, a scaled inlet valve passing a trickle, or a partially frozen fill tube. Any of the three produces small or hollow cubes on both modules at once, which people read as two failed ice makers. One module has failed The mold heater, the ejector or the bin sensing. A module that fills and never releases is a different repair from one that never fills, and both are ordinary parts. The cabinet is not cold enough to make ice Ice is the first thing a refrigeration cabinet gives up when it starts to struggle. Where the freezer is also drifting, the ice complaint is a symptom of the cooling problem and is treated as one. One module or both This single observation separates a water problem from a module problem before anybody arrives. Measure the fill rather than judging it Volume into a cup over a set time. A valve passing half of what it should looks perfectly normal and produces exactly the complaint. Check the filter's age A filter years past its change presents identically to a failing valve and costs nothing to rule out. No ice, slow ice, or cubes that come out hollow What it usually means Two modules on the freezer columns — which one stopped is half the answer Both stopped is water. One stopped is that module Hollow cubes are fill volume, and in this water that is usually scale What to do in the next ten minutes Check whether one module or both have stopped, and whether the cabinet itself is at temperature — ice production falls off long before a freezer feels warm. Look for a fill tube frozen at its tip. If there is a water filter in the path, note when it was last changed. Leave the bin in place and do not force the ejector by hand. Why two ice makers are worth having The narrow freezer column carries two modules in nine and a half cubic feet, which is a great deal of mechanism in a small cabinet. It also means the appliance carries its own control group: whatever is true of one module and not the other is local, and whatever is true of both is upstream. Very few appliances hand you that for free. Scale is the South Florida answer A valve fed hard water for years does not usually fail outright. It closes slowly and passes a trickle, and the machine goes on making ice — smaller, hollower and slower every month, in a decline gradual enough that nobody can say when it started. Measuring the fill is the only way to see it. ### Should I keep using it while it makes bad ice? Yes. Nothing about hollow cubes damages the cabinet, and continuing to use it keeps the symptom visible for the visit. What is worth avoiding is forcing the ejector by hand, which breaks the part that was working. ### Is there a reset? There is a test cycle on most modules, and running it is part of the diagnosis rather than a cure. If a module runs its test correctly and still makes no ice, the water is the answer. --- **[Read full article: Ice maker has stopped](https://dacormiami.support/symptoms/refrigerator-ice-maker-stopped/)**